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Privacy Policy

Privacy Policy – COBBLES Estate Agency

One of our main priorities at COBBLES Estate Agency is the privacy of our visitors. This Privacy Policy explains the types of information we collect and record, and how we use it.

If you have any questions or require more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or that we collect. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons why, will be made clear at the point we request it.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message and/or attachments, and any other details you choose to provide.

When you register for an account or contact us, we may ask for information including your name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalise, and expand our website

  • Understand and analyse how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you directly or through our partners, including for customer service, updates, and marketing purposes

  • Send you emails

  • Detect and prevent fraud

Log Files

COBBLES Estate Agency follows a standard procedure of using log files. These files log visitors when they visit websites — a common practice among hosting companies as part of analytics services.

Information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click counts. This information is not linked to personally identifiable data and is used to analyse trends, administer the site, track user movements, and gather demographic data.

Cookies and Web Beacons

We use cookies to store information including visitors’ preferences and the pages they visit. This helps optimise user experience by customising content based on browser type or other information.

For general information on cookies, please read "What Are Cookies" from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of our advertising partners.

Third-party ad servers or ad networks may use cookies, JavaScript, or web beacons in their advertisements and links appearing on our site, which are sent directly to your browser. They automatically receive your IP address when this occurs. These technologies are used to measure advertising effectiveness and/or personalise content.

We have no access to or control over cookies used by third-party advertisers.

Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult their respective Privacy Policies for detailed information, including how to opt out of certain practices.

You can disable cookies via your browser settings. More detailed information on cookie management can be found on your browser’s website.

CCPA Privacy Rights (Do Not Sell My Personal Information)

United Kingdom consumers have the right to:

  • Request disclosure of the categories and specific pieces of personal data collected

  • Request deletion of any personal data collected

  • Request that personal data not be sold

If you make a request, we have one month to respond. To exercise any of these rights, please contact us.

GDPR Data Protection Rights

Every user is entitled to:

  • Right to access – Request copies of your personal data (we may charge a small fee)

  • Right to rectification – Request correction of inaccurate information or completion of incomplete data

  • Right to erasure – Request deletion of your personal data under certain conditions

  • Right to restrict processing – Request limits on processing of your data under certain conditions

  • Right to object to processing – Object to our processing of your personal data under certain conditions

  • Right to data portability – Request transfer of your data to another organisation or directly to you under certain conditions

We have one month to respond to any valid request. To exercise these rights, please contact us.

Children’s Information

We prioritise protecting children while online. We encourage parents and guardians to observe, participate in, and guide their children’s online activity.

We do not knowingly collect any personally identifiable information from children under 13. If you believe your child has provided such information, please contact us immediately and we will promptly remove it from our records.

Company Details

Registered Name: COBBLES Estate Agency
Registered Address: Seven Grange Lane, Pitsford, Northampton NN6 9AP
Company Number: 16399444
We are members of The Property Ombudsman (TPO). A version of the TPO logo should appear in the affiliations section in the homepage.